Missed a call? Text them back.
Click-to-call and a text-back when a call is missed
KrewDash logs your calls and lets you call a customer from a job with one tap. When a call to your business goes unanswered, KrewDash can text the caller back right away, so a missed call is not a lost job. Each person can have their own phone ring, and a missed call sends you a push alert.
Join the founding crew
What you can do
- Call a customer from a job and keep the call history
- See a list of missed calls
- Text the caller back automatically when a call goes unanswered
- Choose which phone rings for each person
- Get a push alert for a missed call
How it works
- 1From a job, tap to call the customer. The call is logged against the job.
- 2Calls to your business number are logged, and unanswered ones appear in a missed-calls list.
- 3When a call goes unanswered, the owner gets a push alert.
- 4If the per-business switch is on, the caller is texted back automatically once, with a limit so they are not texted repeatedly.
- 5You choose which phone rings for each person.
Who it is for
Window cleaners who miss calls while on a ladder and want every missed call answered with a text instead of a lost job.
What it does not do yet
The text-back is a per-business switch and is limited so a caller is not texted repeatedly. It does not run a phone tree or a voice assistant. Ask for it.
What it looks like in practice
Illustrations of the workflow for a window cleaning company, not customer stories.
Example: a call during a clean
You are on a ladder and miss a call from a new number. A text goes to the caller right away saying you will be in touch, and you get a push alert. You call back when you come down.
Example: your own phone rings
Each person chooses which phone rings for them, so a rep can have calls ring their mobile instead of a number they never check.
Compared with spreadsheets and group texts
| Task | Spreadsheets and texts | With KrewDash |
|---|---|---|
| Missed calls | A voicemail nobody checks | An automatic text and a push alert |
| Call history | Your phone's recent calls | A call log tied to the job |
| Who answers | Everyone's personal phone | You choose which phone rings per person |
| Following up fast | Hours later | The caller is texted back immediately |
Questions about calls & missed-call text-back
Is the missed-call text automatic?
It is a per-business switch. When on, the caller is texted once when a call goes unanswered, with a limit so they are not texted repeatedly.
Does it show calls made outside the app?
Calls are logged through your business number.
Who gets alerted?
The owner gets a push alert when a call is missed.
Can calls be recorded?
Call recording is not a listed feature today. KrewDash logs your calls and shows a list of missed ones. You can request recording on the request board.
Can I turn off the text-back?
Yes. It is a per-business switch.
Does it work for inbound calls only?
Both. You can call customers from a job and inbound calls are logged.
Go deeper
Works with
Two-way SMS inbox
Every customer text in one inbox, sent from your number.
Lead pipeline
Every unbooked lead in one board with four stages.
Reviews
Ask for a review in person or by text, on your terms.
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